Outsourced HR Services

outsourced HR

Outsourced HR Services

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Outsourced HR Support Service

outsourced HR

Our outsourced HR service is designed to help business owners sleep at night. We provide a team of experienced HR consultants, supporting your business with unlimited calls and emails. Helping businesses follow the correct HR processes and manage various HR issues in the workplace.

We provide outsourced HR across Northern Ireland, Scotland, and England. Our HR advisors can be seen in Ballymena, Newry, Derry/Londonderry, Belfast, Omagh, Glasgow, Edinburgh, and all of the Central belt helping to support you through HR issues, such as employee grievances or workplace investigations.

We pride ourselves on not being a call centre, allowing our  HR consultants to get to know your business and HR issues. Whilst we don’t have set  HR consultants for each client, your business is free to ask for a specific HR consultant.

Why businesses should be outsourcing HR

Outsourced HR keeps business owners and managers legally compliant by providing contracts of employment and updating policies in line with changes to employment laws.

A key benefit of our outsourced HR service is that your business has unlimited expert HR advice at the end of a phone call or email, from start to finish of any HR issue that arises.

7 Benefits of outsourcing HR
  1. Helps to reduce business overheads
  2. Increased efficiency of the HR department
  3. Utilising HR management software (Breathe HR) to streamline processes including employee absence management
  4. Provides the business with HR experts that are unavailable in-house
  5. Safeguards the business against claims with an extra layer of expertise
  6. Outsourcing HR can be easily implemented alongside business strategies
  7. HR issues are dealt with quickly following HR processes and employment law

What’s included with our outsourced HR service?

Reviewing of employee contracts and handbooks

Our HR advisors will work with your business to develop contracts of employment and employee handbooks, keeping the documentation legally compliant with employment laws, policies, and procedures that benefit the needs of the business. If your business already has these in place, our HR advisors will complete a full HR audit of existing arrangements as part of our outsourced HR service.  

Unlimited phone and email support

The outsourced HR service we provide includes unlimited access to HR advisors during working hours (Monday – Friday 9 am – 5 pm) through calls and emails, helping your business to follow the correct HR processes. Our team of HR consultants will assist you with the disciplinary process, grievances, probationary period issues, and the redundancy process.

Hands-on HR support

Clients can benefit from our hands-on HR support which includes a bank of 10 / 21 hours per year (incorporating travel if onsite) for our HR advisors or HR consultants to attend internal meetings or via video conferencing*.

Our HR consultants can chair disciplinaries or dismissal hearings, attend ill health meetings with the business and employees or help with recruitment campaigns by attending interviews. Alternatively, used for face-to-face meetings to establish your business HR needs or to discuss complex issues.

Examples of how to use our hands-on HR support;
  •           Workplace investigations
  •          Employee appeals
  •         TUPE consultations
  •          Performance reviews
  •         Workplace/employee mediation
  •          Ill health meetings
  •      Redundancy consultations
  •          Participation in HR/Employee Meetings
  •          Chair Disciplinary or dismissal hearings
  •         Chair Grievance Hearings
  •         Assisting with recruitment interviews
  •          Provide Face to Face advice
  •         Training on a project
HR admin support

The HR admin support will support managers with new starters by preparing new starter packs, consisting of contracts of employment, employee handbooks, and health and safety handbooks, and provide advice on requirements for the new starter. Advising on updating employee holiday and sickness records for new employees.

Our HR admin support involves assisting higher-level HR managers/assistants and employers with the hiring process, including setting up recruitment and training events. Our HR consultants can be the link between the new employee and employer prior to the first day, answering any questions either side raised.

Local HR consultants

We are not a call centre, so over time you will get to know and work with all our HR consultants and HR consultants. Our HR consultancy team has extensive experience and are members of the CIPD.  

Our HR consultants can be seen in Ballymena, Newry, Derry/Londonderry, Belfast, Omagh, Glasgow, Edinburgh, and all of the Central belt. With HR consultancy offices in Ballymena, Glasgow, and Manchester.

Advice on ongoing legislation changes

Employment law is everchanging, including when claims are tried at tribunals setting a precedent for further cases. Companies may need to adapt their policies and procedures ensuring they are compliant with current legislation such as the changes to holiday entitlement calculations.

Preparation of letters

Our team of HR consultants will create bespoke letters for your business such as responses to grievances letters, outcome letters, and letters inviting employees to disciplinary meetings. These will be specific to the situation and focus on the information provided prior and during the investigation meetings.

HR Management Software

By becoming a retained client of BeyondHR, we will give you access to HR software helping you to streamline systems for people management. Our HR software partner is Breathe HR and has multiple benefits, including*;

  •           Centralising employee records
  •           Absence and sickness management
  •           Booking holidays – allowing you to see if you have team cover and track holiday entitlements
  •           Increasing employee performance and employee engagement
  •           Managing day-to-day employee tasks
  •           Organising individual documentation in a safe and protected space online
  •           Report library and one-click data export helping to make HR reporting easier
  •           Streamlining systems with Breathe’s API to save time

*These are optional services

Additional outsourced HR services

On-site or virtual training

Our HR consultants can provide your team with in-depth training on a range of HR issues, such as equality and diversity training helping to improve company culture or bullying and harassment training in the workplace. It’s no longer enough just to have policies in place, these should be backed up with employee training.

The training can vary from virtual to on-site training, depending on your business preference or needs. Types of training available:

  •           Managing difficult conversations in the workplace
  •          Bullying and harassment
  •           Equality and diversity
  •           People management including time management
  •          Absence and sickness management
  •           Performance reviews
  •           Understanding of the disciplinary and grievances processes
  •           Process for recruitment

Struggling with time for a recruitment campaign?

We can manage the process for you, our recruitment service was developed to help solve the issues of recruitment being time-consuming and costly. We can help you prepare relevant job descriptions and job advertisements, furthermore, be the point of contact for candidates and the business.

We will prepare the interview schedule and communicate with candidates to organise the interviews.

Check out our recruitment page for further details of our recruitment service. 

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Don't just take our word for it

Trevor Finlay
Trevor Finlay
The clue is in their name. They really do go beyond the call of duty. We have had an excellent service from the team over several years. Highly recommended for supporting on all staff related issues.
Iain Mcbride
Iain Mcbride
MAC Recruit Group were referred to Natalie and Beyond HR, to help with our initial set up and growth of the business. We received a fanstastic level or service where no questions was too small and all queries were answered in a very timely manner. I have no hesitation to referring Natalie to other business owners and we will continue to use the service for many years to come.
Tracy McGrath
Tracy McGrath
As a start up business, we required help and support to ensure both our business and staff were protected when it came to policies and procedures. We decided to speak with Natalie to find out what we required as a business. From initial telephone conversation, to face to face meeting – Natalie has been amazing. Value for money is brilliant and always knowing Natalie is at the end of the phone for any urgent questions is great for peace of mind. This allows us to free up the time to concentrate on our business. Since engaging Natalie over a year ago, we have recommended Natalie to a number of Clients, friends and family – all have businesses that employ various numbers of staff. She is an asset to any business small or large and her knowledge is second to none.
Anne Muir
Anne Muir
Fabrication Specialists Limited required a company who could keep us up to date with employment law and compliant with the requirements of employee contracts etc. We are delighted with the help and professionalism of Beyond HR, in particular Natalie who is always on the end of the phone when we need her. In these uncertain times dealing with Covid19 issues, BeyondHR have guided us through the requirements of furlough step by step making the whole process much easier to deal with. I would not hesitate to recommend BeyondHR to any company seeking this type of service.
Joanne Peters
Joanne Peters
Natalie has been so helpful in helping me to set up my new business. She has been informative, efficiant and has helped connect me with other useful contacts. Thank you so much. 5* service
Pam Hunter
Pam Hunter
BeyondHR have worked with me for my charity in Scotland, in all types of HR activities, like updating policies, contracts, grievances, disciplinaries, redundancies etc. They approach things in a very practical way, ensuring you know of the potential risks to the business but also being considerate of the resources and limitations within which you work. They give you an impartial ear, sharing the complexities and emotional journey of such situations and ensuring a smooth and legally correct outcome. Would highly recommend them.
Parent Network Scotland PNS
Parent Network Scotland PNS
During a time of change we had reached out to BeyondHR to help guide us through. As a 3rd Sector organisation with tight budgets and capacity the support has been timely and accurate and any time I have needed to talk things through they have been on hand. The Covid 19 crisis has forced us to continue with changes in a smart and thoughtful manner and BeyondHR have been so supportive and feel like a safe pair of hands. I would definitely recommend BeyondHR.