Outsourced HR Services
Outsourced HR Support Service
Our outsourced HR service is designed to help business owners sleep at night. We provide a team of experienced HR consultants, supporting your business with unlimited calls and emails. Helping businesses follow the correct HR processes and manage various HR issues in the workplace.
We provide outsourced HR across Northern Ireland, Scotland, and England. Our HR advisors can be seen in Ballymena, Newry, Derry/Londonderry, Belfast, Omagh, Glasgow, Edinburgh, and all of the Central belt helping to support you through HR issues, such as employee grievances or workplace investigations.
We pride ourselves on not being a call centre, allowing our HR consultants to get to know your business and HR issues. Whilst we don’t have set HR consultants for each client, your business is free to ask for a specific HR consultant.
Why businesses should be outsourcing HR
Outsourced HR keeps business owners and managers legally compliant by providing contracts of employment and updating policies in line with changes to employment laws.
A key benefit of our outsourced HR service is that your business has unlimited expert HR advice at the end of a phone call or email, from start to finish of any HR issue that arises.
7 Benefits of outsourcing HR
- Helps to reduce business overheads
- Increased efficiency of the HR department
- Utilising HR management software (Breathe HR) to streamline processes including employee absence management
- Provides the business with HR experts that are unavailable in-house
- Safeguards the business against claims with an extra layer of expertise
- Outsourcing HR can be easily implemented alongside business strategies
- HR issues are dealt with quickly following HR processes and employment law
What’s included with our outsourced HR service?
Reviewing of employee contracts and handbooks
Our HR advisors will work with your business to develop contracts of employment and employee handbooks, keeping the documentation legally compliant with employment laws, policies, and procedures that benefit the needs of the business. If your business already has these in place, our HR advisors will complete a full HR audit of existing arrangements as part of our outsourced HR service.
Unlimited phone and email support
The outsourced HR service we provide includes unlimited access to HR advisors during working hours (Monday – Friday 9 am – 5 pm) through calls and emails, helping your business to follow the correct HR processes. Our team of HR consultants will assist you with the disciplinary process, grievances, probationary period issues, and the redundancy process.
Hands-on HR support
Clients can benefit from our hands-on HR support which includes a bank of 10 / 21 hours per year (incorporating travel if onsite) for our HR advisors or HR consultants to attend internal meetings or via video conferencing*.
Our HR consultants can chair disciplinaries or dismissal hearings, attend ill health meetings with the business and employees or help with recruitment campaigns by attending interviews. Alternatively, used for face-to-face meetings to establish your business HR needs or to discuss complex issues.
Examples of how to use our hands-on HR support;
- Workplace investigations
- Employee appeals
- TUPE consultations
- Performance reviews
- Workplace/employee mediation
- Ill health meetings
- Redundancy consultations
- Participation in HR/Employee Meetings
- Chair Disciplinary or dismissal hearings
- Chair Grievance Hearings
- Assisting with recruitment interviews
- Provide Face to Face advice
- Training on a project
HR admin support
The HR admin support will support managers with new starters by preparing new starter packs, consisting of contracts of employment, employee handbooks, and health and safety handbooks, and provide advice on requirements for the new starter. Advising on updating employee holiday and sickness records for new employees.
Our HR admin support involves assisting higher-level HR managers/assistants and employers with the hiring process, including setting up recruitment and training events. Our HR consultants can be the link between the new employee and employer prior to the first day, answering any questions either side raised.
Local HR consultants
We are not a call centre, so over time you will get to know and work with all our HR consultants and HR consultants. Our HR consultancy team has extensive experience and are members of the CIPD.
Our HR consultants can be seen in Ballymena, Newry, Derry/Londonderry, Belfast, Omagh, Glasgow, Edinburgh, and all of the Central belt. With HR consultancy offices in Ballymena, Glasgow, and Manchester.
Advice on ongoing legislation changes
Employment law is everchanging, including when claims are tried at tribunals setting a precedent for further cases. Companies may need to adapt their policies and procedures ensuring they are compliant with current legislation such as the changes to holiday entitlement calculations.
Preparation of letters
Our team of HR consultants will create bespoke letters for your business such as responses to grievances letters, outcome letters, and letters inviting employees to disciplinary meetings. These will be specific to the situation and focus on the information provided prior and during the investigation meetings.
HR Management Software
By becoming a retained client of BeyondHR, we will give you access to HR software helping you to streamline systems for people management. Our HR software partner is Breathe HR and has multiple benefits, including*;
- Centralising employee records
- Absence and sickness management
- Booking holidays – allowing you to see if you have team cover and track holiday entitlements
- Increasing employee performance and employee engagement
- Managing day-to-day employee tasks
- Organising individual documentation in a safe and protected space online
- Report library and one-click data export helping to make HR reporting easier
- Streamlining systems with Breathe’s API to save time
*These are optional services
Additional outsourced HR services
On-site or virtual training
Our HR consultants can provide your team with in-depth training on a range of HR issues, such as equality and diversity training helping to improve company culture or bullying and harassment training in the workplace. It’s no longer enough just to have policies in place, these should be backed up with employee training.
The training can vary from virtual to on-site training, depending on your business preference or needs. Types of training available:
- Managing difficult conversations in the workplace
- Bullying and harassment
- Equality and diversity
- People management including time management
- Absence and sickness management
- Performance reviews
- Understanding of the disciplinary and grievances processes
- Process for recruitment
Struggling with time for a recruitment campaign?
We can manage the process for you, our recruitment service was developed to help solve the issues of recruitment being time-consuming and costly. We can help you prepare relevant job descriptions and job advertisements, furthermore, be the point of contact for candidates and the business.
We will prepare the interview schedule and communicate with candidates to organise the interviews.
Check out our recruitment page for further details of our recruitment service.
Contact HR Consultants
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